> ## Documentation Index
> Fetch the complete documentation index at: https://docs.doko-ai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversation Settings

> In this section you can see all the configurations available for your chatbot

<Info>
  **Prerequisite**: You need to have created your chatbot.
</Info>

Learn how to configure and personalize your chatbot's behavior and appearance.

### Behavior and context

**Custom Prompt:** The tool is based on the text provided by the user. Therefore, it is recommended to provide a clear and detailed description so the bot can function optimally.

<Frame>
  <img src="https://mintcdn.com/doko/mMB0mHVlM9SYiRib/images/chatbot/en/instrucciones.png?fit=max&auto=format&n=mMB0mHVlM9SYiRib&q=85&s=992fc399b98cd366f782643808e8f37f" alt="Business Context" width="1377" height="717" data-path="images/chatbot/en/instrucciones.png" />
</Frame>

**Business Context:** You can provide additional context of your business so the AI can have more information.

<Frame>
  <img src="https://mintcdn.com/doko/mMB0mHVlM9SYiRib/images/chatbot/en/contexto.png?fit=max&auto=format&n=mMB0mHVlM9SYiRib&q=85&s=4b5facc37ac58f658da5e3947899bb4b" alt="Business Context" width="1380" height="726" data-path="images/chatbot/en/contexto.png" />
</Frame>

<Tip>
  Mention what the bot's objectives are, what its personality should be like, or even configure context so your chatbot understands and responds better to user queries.
</Tip>

### Custom messages

**Start Message**: Configure the initial message that your chatbot will display when users start a conversation.

**Custom message**: Allows us to give the user a predefined message to start the conversation with the bot.

<Frame>
  <img src="https://mintcdn.com/doko/P8Uor09ppmhnOjtD/images/parametros/en/customMessage.png?fit=max&auto=format&n=P8Uor09ppmhnOjtD&q=85&s=aeb608e41e2ee939070c4eff2db1f2db" alt="Welcome message" width="1063" height="452" data-path="images/parametros/en/customMessage.png" />
</Frame>

### Breakpoints

**Breakpoints**: "Breakpoints" are words that allow us to control the update or restart of key points of the bot, use them to restart context of conversations

<Frame>
  <img src="https://mintcdn.com/doko/P8Uor09ppmhnOjtD/images/parametros/en/breakpoints.png?fit=max&auto=format&n=P8Uor09ppmhnOjtD&q=85&s=a620726c94aa8214ee986689d8ee7348" alt="Welcome message" width="1066" height="438" data-path="images/parametros/en/breakpoints.png" />
</Frame>

### Knowledge Base

Manage the information sources that your chatbot uses to provide responses.

The following types of knowledge are accepted as valid:

* PDF
* Web page
* CSV
* Text file

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/doko/images/parametros/en/knowledge-base.png" alt="Knowledge Base" />
</Frame>

### Appearance and Branding

* Change the chatbot name
* Update profile picture
* Customize chat interface colors
* Modify chat bubble style

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/doko/images/parametros/en/customization.png" alt="Customization" />
</Frame>

### Powered by Doko

* The "Powered by Doko" label can be removed on the Entrepreneur plan and higher.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/doko/images/parametros/en/hide-powered.png" alt="Customization" />
</Frame>

<Accordion title="Best Practices">
  * Start Message: Keep it concise and friendly to set the right tone for conversations
  * Custom Instructions: Be specific about your chatbot's role and expertise to improve response accuracy
  * Knowledge Base: Update your information sources regularly to ensure accurate and current information
  * Branding: Maintain consistency with your brand's visual identity
</Accordion>