Chatbot
Tools
Discover and learn how to use the powerful tools available for your chatbot.
Lead Generation
Configure your chatbot to collect valuable lead information during conversations.
Customizable Fields
- Name and Contact Information
- Phone Number
- Query Subject
Appointment Scheduling
Allow users to schedule appointments directly through your chatbot.
Main Features
- Schedule availability
- Confirmation emails
- Confirmation messages
- Timezone handling
Support Tickets
Optimize customer support by automatically creating and managing support tickets.
Main Features
- Automatic ticket creation
- Priority assignment
- Category classification
- Status tracking
- Team assignment
- Resolution tracking
Live Chat
Take control of conversations when needed with the live chat feature.
Main Features
- Seamless AI to human handoff
- Real-time conversation monitoring
- Chat history access
- User information display