Tools
Discover and learn how to use the powerful tools available for your chatbot.
Lead Generation
Configure your chatbot to collect valuable lead information during conversations.
Customizable Fields
- Name and Contact Information
- Phone Number
- Query Subject
Appointment Scheduling
Allow users to schedule appointments directly through your chatbot.
Main Features
- Schedule availability
- Confirmation emails
- Confirmation messages
- Timezone handling
Support Tickets
Optimize customer support by automatically creating and managing support tickets.
Main Features
- Automatic ticket creation
- Priority assignment
- Category classification
- Status tracking
- Team assignment
- Resolution tracking
Live Chat
Take control of conversations when needed with the live chat feature.
Main Features
- Seamless AI to human handoff
- Real-time conversation monitoring
- Chat history access
- User information display
Process Orders
Let your chatbot take orders for you, quantity, customer data, type of payment, etc.
Main Features
- Order quantity management
- Customer data collection
- Payment type selection
- Order confirmation notifications
Custom Form
With this tool, you can customize the information you want to capture from your client.
Configure Your Questionnaire
Set the Questionnaire Title
Provide the relevant information for the questionnaire so the chatbot knows when to activate.
Set the Questionnaire Fields
These are the data points the chatbot should collect from the user.