Zendesk

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Integration with your Zendesk account

1

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Go to Settings>Integrations in your chatbot portal and select Zendesk

2

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Enter your subdomain and click on Connect

This is your Zendesk account subdomain, for example: https://doko.zendesk.com

3

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Grant the necessary permissions for Doko to access your Zendesk account

4

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Done! Your chatbot can now create tickets in your Zendesk account

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Ticket creation tool

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Now that your chatbot is connected to Zendesk, you can use the ticket creation tool to send tickets to your support team in Zendesk.