In this section you can see all the configurations available for your chatbot
Prerequisite: You need to have created your chatbot.
Learn how to configure and personalize your chatbot’s behavior and appearance.Welcome Message: Configure the initial message that your chatbot will display when users start a conversation.Custom Instructions: Set up specific instructions or context to help your chatbot better understand and respond to user queries.Business Context: You can provide additional context of your business so the AI can have more information
Knowledge Base: Manage the information sources that your chatbot uses to provide responses.
Appearance and Branding
Change the chatbot name
Update profile picture
Customize chat interface colors
Modify chat bubble style
Powered by Doko
The “Powered by Doko” label can be removed on the Entrepreneur plan and higher.
Best Practices
Welcome Message: Keep it concise and friendly to set the right tone for conversations
Custom Instructions: Be specific about your chatbot’s role and expertise to improve response accuracy
Knowledge Base: Update your information sources regularly to ensure accurate and current information
Branding: Maintain consistency with your brand’s visual identity