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Prerequisite: You need to have created your chatbot.
Learn how to configure and personalize your chatbot’s behavior and appearance. Welcome Message: Configure the initial message that your chatbot will display when users start a conversation. Custom Instructions: Set up specific instructions or context to help your chatbot better understand and respond to user queries. Business Context: You can provide additional context of your business so the AI can have more information
Starter Message
Knowledge Base: Manage the information sources that your chatbot uses to provide responses.
Knowledge Base
Appearance and Branding
  • Change the chatbot name
  • Update profile picture
  • Customize chat interface colors
  • Modify chat bubble style
Customization
Powered by Doko
  • The “Powered by Doko” label can be removed on the Entrepreneur plan and higher.
Customization
  • Welcome Message: Keep it concise and friendly to set the right tone for conversations
  • Custom Instructions: Be specific about your chatbot’s role and expertise to improve response accuracy
  • Knowledge Base: Update your information sources regularly to ensure accurate and current information
  • Branding: Maintain consistency with your brand’s visual identity
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